Vox Incompetence and Arrogance

Vox, for a technology company, is extremely *********** and arrogant.

Having ordered their services three weeks ago and billed on a 'pro-rata' for November, l am not yet connected to the internet but the company bot has the audacity to send 20 payment reminders in less than 12 hours.

This is despite the fact that l emailed, called using prepaid airtime, sent WhatsApp messages on the chat bot and on sent messages on the portal. Up to now there is no tangible action on their part.

I had donated my rain router anticipating fast internet to be delivered fast. I am extremely disappointed. And l must pay for their incompetence.

A ****a shop is run better!

#VoxMustFall