JP
Justin P

1 reviews | Active since Jun 2018

11 Dec 2023, 15:00

Vox Ignores customers based on caller ID

Vox can see your caller ID. I have been phoning Vox delivery department and they either ignore my calls, or hang up on me. Even when there are no callers ahead of me.

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Dec 2023, 17:19
Official
Good day,  Justin P 
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply18 Dec 2023, 10:40
Official
Good day,  Justin P 

Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that line has been activated and the router shipped.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 Kind Regards, 
 Vox