VOX - ******** time wasters!

I ordered Fibre in mid June. On 21st June I received an sms and an email from the project manager, Michelle Jobe, stating that the line has been ordered. Nothing further ever. No responses to my mails and I am certainly not wasting my airtime calling them. The only response I received was from the independant consultant who even drove past my house to confirm address. Vox can't be bothered to tell me that they can't find my street on the map (its not anyone's fault that the street is labelled incorrectly on the maps) but we have dropped a pin and given the address that shows up even though its wrong. Two of my neighbours have been installed by Vox (poor them) and I have given the address details to Vox as well but they keep saying that Fibre is not available in my street. I work from home and sat and watched all the fibre companies mess up the pavements and driveways and then give us leaflets with Vox on them! The only other communication I had from the channel manager was to say the address was wrong and they will be re-applying, Wendy van Wyk. I can't complain about the service as there hasn't been any, but I am highly irritated at having wasted 2 months wating for these time wasters. Beyond pathetic to say the least and I will advise my neighbours and friends not to bother with Vox.