1 reviews | Active since Oct 2019
Vox, I am truly disappointed!
I've given 1 star because I cannot give less!!! I am honestly frustrated beyond belief and WILL be canceling my package that I have with Vox because the amount of times Vox is offline supersedes the amount of time that I have internet. I pay well over R1000 so that I could have GOOD or at least semi-decent internet???? I have been patient, I have called and called and moved the router around my entire property, reset the router so many times that it has become routine! Each time I have a person call me from Vox saying that they are investigating the issue.... THEY HAVE BEEN INVESTIGATING FOR MONTHS!!! How long does it take to investigate? Surely it cannot take months? It is internet after all? I have tried to keep my anger at bay when dealing with the representatives at Vox, I don't swear at any one, I don't make anyone feel small... Yet, NO ONE can provide a solution! At the end of the day, it is not Vox that looks *********** in front of my clients when I cannot connect to a simple Zoom meeting, it is not Vox that has to explain to my clients why I have terrible internet, it is me that looks ***********! This is why I am frustrated because I look like a fool in front of my clients! So I would like to say thank you to Vox, thanks for NOTHING!
