SP
Sello P
1 reviews | Active since May 2016
05 Oct 2023, 07:02
Vox home Wi-Fi Useless
Vox home Wi-Fi day 5 without internet, I don't know how many calls I logged when I log a call they always close my call saying Is duplicate Engineer will contact me, and their Whatsapp chat is so useless, no one contacts me and I paid a money for this month. if i were you i stay away
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Oct 2023, 07:41Good day, Sello
Thank you for your review.
Kindly note that we have escalated the details of your query to the Support team who will contact you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your query to the Support team who will contact you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's reply05 Oct 2023, 07:41
Official
Good day, Sello
Thank you for your review.
Kindly note that we have escalated the details of your query to the Support team who will contact you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your query to the Support team who will contact you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Oct 2023, 11:32Good day, Sello.
Thank you for your patience while the matter was being investigated.
Kindly note that we have received confirmation that the service activation was completed on 05/Oct/2023 and the Support team did assist with the router installation.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being investigated.
Kindly note that we have received confirmation that the service activation was completed on 05/Oct/2023 and the Support team did assist with the router installation.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply06 Oct 2023, 11:32
Official
Good day, Sello.
Thank you for your patience while the matter was being investigated.
Kindly note that we have received confirmation that the service activation was completed on 05/Oct/2023 and the Support team did assist with the router installation.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while the matter was being investigated.
Kindly note that we have received confirmation that the service activation was completed on 05/Oct/2023 and the Support team did assist with the router installation.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox