SL
Stephan L
1 reviews | Active since Dec 2021
01 Apr 2022, 11:07
Vox holding my fibre line
Cancelled my line 10Feb advised I need to pay for march. They promised the line will be available on the 1st of April but no need to wait so more. Called vumatel and they said vox is still holding the line and only they can release it. Fed up with bad service rather go with Afrihost or any other isp
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Apr 2022, 13:16Good day, Stephan D
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply01 Apr 2022, 13:16
Official
Good day, Stephan D
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Apr 2022, 10:35Good day Stephan D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the Network Provider did release the line.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the Network Provider did release the line.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply07 Apr 2022, 10:35
Official
Good day Stephan D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the Network Provider did release the line.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the Network Provider did release the line.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox