CW
Chanel W
1 reviews | Active since Feb 2015
31 Oct 2023, 14:43
VOX has the worst customer service , do not take out anything with them
Vox is the worst provider. I am not in South Africa and have been making payments , but they are claiming to only receive R25 per payment , when I asked how this is possible and to speak to someone in Finance , they logged a collection notice
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Replies (2)
Vox Telecom's replyOfficial
31 Oct 2023, 14:55Good day, Chanel
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 Oct 2023, 14:55
Official
Good day, Chanel
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 Nov 2023, 13:32Good day, Chanel
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply02 Nov 2023, 13:32
Official
Good day, Chanel
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox