JvS
Jan-Herman van Staden

1 reviews | Active since Jan 2015

08 Dec 2017, 11:10

Vox has extremely tardy service

I've been trying to transfer my domain away from Vox since the 25th of October.

On the 9th of November I've requested the EPP key again.

I finally get sent the EPP key on the 30th of November However when trying to transfer the domain the EPP key is invalid.

Our mails have been down ever since. This service is completely unacceptable

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Dec 2017, 11:54
Official

Good Morning Jan- Herman,

Thank you very much for bringing this to our attention. We are currently investigating this matter and will provide you with feedback soonest.

Regards,

Vox

Vox Telecom
Vox Telecom's reply11 Dec 2017, 11:58
Official

Good day Jan-Herman,

As per the feedback that we have received from our Domain administrator, the domain has been transferred away.

Please do not hesitate to contact us should you have any other further queries or might need immediate assistance. *** || ***

Regards,

Vox