1 reviews | Active since Aug 2011
Vox going back on their word
Vox ran a promotion on a 300gb a month fatpipe deal. It was a good deal, so I canceled my existing isp and switched over to vox.<br> <br> This cost me a fortune as I had to commence the vox deal immediately while I still had an existing ISP and not only from the end of the month when my existing would be canceled. I went ahead any way as it was a good deal.<br> <br> I have been paying around R480 or something a month and now I get a new communication from vox stating that I am now getting more data for free, but I am now paying R925 a month instead of just under R500.<br> <br> Why do you change my account, why am I now paying almost double what I signed up for. Why the heck did you even think people would be ok with this or even give them any choice in the matter?
Thank you for entrusting us with your request.
Please note that there was an error with the communications sent out to the customers who are currently on the ADSL Fat Pipe Promotion packages.
We are in the process of sending out updated communication to all of these customers.
Please note that the Promo pricing will not be amended, however you will benefit from the additional Gigs.
We do apologise for the inconvenience caused.
Kind Regards,
Vox Telecom
Thank you for entrusting us with your request.
Please note that there was an error with the communications sent out to the customers who are currently on the ADSL Fat Pipe Promotion packages.
We are in the process of sending out updated communication to all of these customers.
Please note that the Promo pricing will not be amended, however you will benefit from the additional Gigs.
We do apologise for the inconvenience caused.
Kind Regards,
Vox Telecom