Vox Telecom

<div>&nbsp;I have been with Vox now for almost 5 years. The first 3 years were great. The 4th year was ok. But this last year has been the worst I have ever seen from them. Every month I have issues but get billed the same amount. About a week ago my FTTH line started dipping. 2 mins on, 5 mins off, and so on. I sent a mail to their customer service 3 days ago reporting the issue. Only the auto response was decent enough to at least acknowledge me. No one got back to me. I followed up a day later, still no response from anyone. As of this moment no one has even attempted to at least acknowledge my issue. But at the end of the month they want their full payment. I am seriously now considering leaving Vox and telling all the people I recommended them to, to do the same. Their service is atrocious. Now they want to even raise their prices in February but we as customers are getting treated worse by the day. I noticed Vox has received 5x negative reviews from other people as well on 20 December alone, so I am not the only one who is fed up with this horrible treatment from someone I am paying for a service. We signed a contract. I pay you, you provide internet. If you cannot do that, you are in breach of that contract. I even battled to post this review due to the issues I am having with your internet! Get this right Vox!</div>