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Dee-Anne Erasmus
1 reviews | Active since Apr 2013
28 Aug 2024, 14:48
VOX FTTH IS VERY BAD
VOX ***3 I have ongoing FTTH INTERRUPTION NO INTERNET I reported it yesterday and received feedback at 8:07pm now at exactly the same time same error - unacceptable the prices have climbed terribly for a shockingly bad product now this was supposed to be an upgraded line last October/November but ever since ******* connectivity - and their customer service is also BAD — Just don’t sign up after 3 years had endless drama
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Replies (2)
Vox Telecom's replyOfficial
28 Aug 2024, 15:13Good day, Dee-Anne Erasmus
Thank you for your review
Kindly note that the details of your complaint has been sent to the support team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review
Kindly note that the details of your complaint has been sent to the support team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply28 Aug 2024, 15:13
Official
Good day, Dee-Anne Erasmus
Thank you for your review
Kindly note that the details of your complaint has been sent to the support team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review
Kindly note that the details of your complaint has been sent to the support team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
29 Aug 2024, 10:27Good day, Dee-Anne Erasmus
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply29 Aug 2024, 10:27
Official
Good day, Dee-Anne Erasmus
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox