FW
Frank W
1 reviews | Active since Jun 2015
08 Feb 2025, 19:49
Vox / Frogfoot = 000000
Vox X Frogfoot = 0. The service is nonexistent. You never get a credit for downtime. The price has gone up recently, and the service has all but disappeared. I want to speak to the CEO! This is not negotiable. I am good enough to pay, so I expect him to have the decency to call me so that he may be made aware of the pathetic service we receive. VOX should take the contract away from Frogfoot and not blame Frogfoot all the time. It's not the consumers problem. For weeks now the internet has been slow. Now today its on off constantly. Pathetic!!!!
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
08 Feb 2025, 19:57Good day Frank W .
Thank you for your review.
Please note that we have escalated the query to our support team. They will contact you to provide further assistance.
Regards
Thank you for your review.
Please note that we have escalated the query to our support team. They will contact you to provide further assistance.
Regards
Best regards,
Vox Telecom's reply08 Feb 2025, 19:57
Official
Good day Frank W .
Thank you for your review.
Please note that we have escalated the query to our support team. They will contact you to provide further assistance.
Regards
Thank you for your review.
Please note that we have escalated the query to our support team. They will contact you to provide further assistance.
Regards
Best regards,
Vox Telecom's replyOfficial
12 Feb 2025, 10:05Good day, Frank W
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply12 Feb 2025, 10:05
Official
Good day, Frank W
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
