KM
Kenneth M
1 reviews | Active since Oct 2021
18 May 2026, 13:37
Vox Fire / wifi connection
Poor service from Vox, It is now 3 days without wifi connection at Protea Glen Ext 16 and every time we call vox there say technicians are working on the problem
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 May 2026, 13:45Good day Kenneth
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Vox Telecom's reply18 May 2026, 13:45
Official
Good day Kenneth
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 May 2026, 10:06Good day Kenneth
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply21 May 2026, 10:06
Official
Good day Kenneth
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox