JB
Jonathan B

1 reviews | Active since May 2026

01 May 2026, 15:09

VOX Fibre SouthAfrica

I have had one of the worst experiences with this VOX ISP, we work as designers from our house and a internet connection is vital to our work. We app**** for fibre on 6 of April as we are moving into a new house and need the internet set up quickly. So this is 2 days before we arrived to our new house. Then 3 WEEKS! GO by with promises of installation. No one arrives, it is now first of May and still nothing. If you are desperate for a internet connection or need it for a living, do not go with VOX you will wait and you will phone and message and email endlessly just for no one to reply or pitch up.

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 May 2026, 15:33
Official
Good day Jonathan. 

Thank you for the feedback. 

Please note that our project team is attending to the query received above. One of our agents will contact you to assist further. 

Regards
Vox Telecom
Vox Telecom's reply06 May 2026, 07:48
Official
 Good day Jonathan. 
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox