MB
Marinda B

1 reviews | Active since Aug 2017

29 Aug 2024, 22:34

Vox Fibre Poor Connectivity

Very poor service. Daily connectivity issues in West Acres, Nelspruit. Off for long periods, very frustrating.

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Aug 2024, 08:04
Official
Good day, Marinda B
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply30 Aug 2024, 11:01
Official
 Good day,  Marinda B 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Support team has made contact and assisted . 

 VOX***2  FrogFoot FTTH FRG***     
Customers may experience problems with no connectivity     
 FrogFoot engineers are attending to the fault   P1               
Mpumalanga    Nelspruit - West Acres Yes       
2024-08-29 16:07:00.0 16          In Progress  
Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox