SK
Sibusiso K
1 reviews | Active since Aug 2016
03 Jun 2024, 12:22
Vox fibre line down for 3 days now.
My vox telecom fibre service has been down for 3 days now, they are blaming Metrofibre's infrastructure which is working okay for my neighbor. ***.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
03 Jun 2024, 13:29Good day, Sibusiso K
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
Vox Telecom's reply03 Jun 2024, 13:29
Official
Good day, Sibusiso K
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
SK
Sibusiso K's updateReviewer Update
04 Jun 2024, 08:11I am still waiting for Vox to resolve this issue. Clearly you will have to send a technician to come out. I am really losing my patient, it's been more than 5 days. You cant keep blaming Metrofibre.
SK
Sibusiso K's update04 Jun 2024, 08:11
Reviewer Update
I am still waiting for Vox to resolve this issue. Clearly you will have to send a technician to come out. I am really losing my patient, it's been more than 5 days. You cant keep blaming Metrofibre.
Vox Telecom's replyOfficial
04 Jun 2024, 15:09 Good day, Sibusiso K
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox
Vox Telecom's reply04 Jun 2024, 15:09
Official
Good day, Sibusiso K
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox