Vox Fibre Line Cancelled

Looking at your reviews on Hello Peter, its not looking good. Your service sucks!

I received an invoice for R1271.28, claiming I was overdue, despite making a payment before the end of May. My internet service was canceled, and no one can explain why. My fiber connection was reactivated on April 10, only to be canceled again. In April, I accepted a quote for R809, which I understood to be for another 12 months. As a loyal customer since 2022, I am confused about why I am being charged R1271.28.

I work from home, and each day my line is down, I incur additional costs for mobile data to stay online. This situation is causing me significant financial loss. Your agent confirmed that my account is up to date. Please reactivate my internet service immediately. This is by far thee worse service I have ever recived as I went through this stress already in April. I need my internet to be actiavated PLEASE.