MS
Mantoa S
1 reviews | Active since Apr 2022
03 Jun 2024, 03:42
Vox fibre is a ****
Vox is a **** I took fibre contract before there deliver I canceled contract someone even called me to confirm cancelation the following day late I received sms that saying my line is activated and router is on the way it was Friday, Monday morning I received call there coming to deliver router I didn't took router I told them I canceled contract so I don't know why they deliver router and then the call me again no you can use it for only one month and canceled it after and then you pay cancelation fee I said no I found the cheapest one the following day I received invoice for free for cancelation R800 something same day there debit my account for cancelation Vox agent are manipulating and ****
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
03 Jun 2024, 07:19Good day, Mantoa S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply03 Jun 2024, 07:19
Official
Good day, Mantoa S
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Jun 2024, 10:01Good day, Mantoa S
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Sales Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Sales Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Jun 2024, 10:01
Official
Good day, Mantoa S
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Sales Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Sales Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
