SA
Susan A

1 reviews | Active since May 2018

30 May 2018, 17:19

VOX FIBRE DOESN'T WORK!

Have had nothing but drama and aggravation from vox since installation a few months ago. Paying a fortune every month for 20/20 Fibre and getting speeds less than 3mbt!! Given the runaround every day - no one cares or responds. All I get is a call saying problem sorted and it's not!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 May 2018, 17:28
Official

Good day Susan.

Thank you for bringing this matter to our attention.

Kindly note that we will look into this matter for you and someone will be in contact with you soon.

Kind Regards

Vox Telecom

Vox Telecom
Vox Telecom's reply31 May 2018, 09:33
Official

Good day Susan.

Kindly note that the above concerns has been raised with the relevant Departments.

As per the feedback we received,someone from our Technical Department has been in contact with you regarding this matter and advised you accordingly.

Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***

Kind Regards

Vox Telecom