Vox fibre
I HAVE BEEN TRYING 3 DAYS TO GET KY FIBRE SORTED. STILL NO ETA. VUMATEL has no contact centre and Vox can't get answers. Really pathetic.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 May 2021, 10:06Good day, Liza Edwards Van Rooyen
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Support team for urgent assistance.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Support team for urgent assistance.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 May 2021, 10:06
Official
Good day, Liza Edwards Van Rooyen
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Support team for urgent assistance.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Support team for urgent assistance.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 May 2021, 10:47Good day, Liza Edwards Van Rooyen
Kindly note that we have received confirmation that the Connectivity issues were restored on Sunday.
Should you require further assistance, please do not hesitate to call out Support Center.
Kind Regards,
Vox
Kindly note that we have received confirmation that the Connectivity issues were restored on Sunday.
Should you require further assistance, please do not hesitate to call out Support Center.
Kind Regards,
Vox
Vox Telecom's reply12 May 2021, 10:47
Official
Good day, Liza Edwards Van Rooyen
Kindly note that we have received confirmation that the Connectivity issues were restored on Sunday.
Should you require further assistance, please do not hesitate to call out Support Center.
Kind Regards,
Vox
Kindly note that we have received confirmation that the Connectivity issues were restored on Sunday.
Should you require further assistance, please do not hesitate to call out Support Center.
Kind Regards,
Vox
's updateReviewer Update
12 May 2021, 11:30Good day
The fault was not fixed by Vox/Vumatel. We had to get an external service provider to replace the fibre cable in order to get back on line. The fault is now fixed.
Thank you
The fault was not fixed by Vox/Vumatel. We had to get an external service provider to replace the fibre cable in order to get back on line. The fault is now fixed.
Thank you
's update12 May 2021, 11:30
Reviewer Update
Good day
The fault was not fixed by Vox/Vumatel. We had to get an external service provider to replace the fibre cable in order to get back on line. The fault is now fixed.
Thank you
The fault was not fixed by Vox/Vumatel. We had to get an external service provider to replace the fibre cable in order to get back on line. The fault is now fixed.
Thank you