EL
Elzahn L

1 reviews | Active since Dec 2023

27 Dec 2023, 15:57

Vox fibre customer service

Very poor customer service Takes very long to respond to urgent complaint.

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 Dec 2023, 17:41
Official
Good day,  Elzahn L 
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply03 Jan 2024, 13:48
Official
Good day, Elzahn L 
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox