Vox fibre

Had to phone at least five or six times to get through to Vox to speak to a consultant.as the line either dropped or went to voicemail. Their fibre has become so inconsistent that we are more down than up. They upgrade your line speed at a cost of course and when you enquire as to why this was done they are very quick to state they will investigate and revert back to you. Maybe take a bit of time and get all your ducks in a row.. Pathetic service .