1 reviews | Active since Jan 2018
Vox fiber more interrupted service issues
Every week in 2018 there has been issues with my fiber. The service is very bad. I pay for a 100mbs line and if lucky I get 8mbs. If I call the service center there is no help. I spoke to Walter and the attitude and help was really not professional at all. I run a business and need my 100mbs line that is what I pay for is Vox going to refund me for this service they can not provide.......not to mention the income lose from this issues!!!!!
Good evening Marius,
Thank you for bringing this to our attention.
Kindlynote that our Team will investigate this matter and get in contact with you in order to provide you with feedback.
Regards,
Vox
Good evening Marius,
Thank you for bringing this to our attention.
Kindlynote that our Team will investigate this matter and get in contact with you in order to provide you with feedback.
Regards,
Vox
Good Morning Marius,
As per the feedback that has been received, a Technical Engineer has been in contact with you last night and it has been confirmed that your speeds are now running as it should and your connection is stable.
Please do not hesitate to contact us, should you have any other queries or might need immediate assistance *** or send an email to ***.
Regards,
Vox
Good Morning Marius,
As per the feedback that has been received, a Technical Engineer has been in contact with you last night and it has been confirmed that your speeds are now running as it should and your connection is stable.
Please do not hesitate to contact us, should you have any other queries or might need immediate assistance *** or send an email to ***.
Regards,
Vox