1 reviews | Active since Sept 2017
Vox fails to answer new client ready to signup-really
I was very keen to move to VOX fibre, only that they are incapable of answering their email for a new client subscription, even a followup email pleading for assistance is ignored. If they cant even interact with a new client how on earth are they going to support you when you are having line problems.
Good day Louis.
Thank you for bringing this matter to our attention.
Kindly note that we will be investigating into this matter for you and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Good day Louis.
Thank you for bringing this matter to our attention.
Kindly note that we will be investigating into this matter for you and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Good day Louis,
As per the feedback we received, our Sales Manager has been in contact with you and assisted you with this matter.
Kindly note that someone from our Customer Service Department has also been in contact with you and confirmed that this matter has been resolved.
Please do not hesitate to contact our Sales Department directly at ***, should you have any other further queries or might need immediate assistance
Kind Regards
Vox Telecom
Good day Louis,
As per the feedback we received, our Sales Manager has been in contact with you and assisted you with this matter.
Kindly note that someone from our Customer Service Department has also been in contact with you and confirmed that this matter has been resolved.
Please do not hesitate to contact our Sales Department directly at ***, should you have any other further queries or might need immediate assistance
Kind Regards
Vox Telecom