jB
john B

1 reviews | Active since Mar 2015

14 Jun 2024, 19:48

Vox

Vox Telecom I have a fiber line with them 120 download and 60 mig upload but it's not true I have don speed test and called the summerise times they just reset and tell me to wait and it works for a day or 2 then back to square 1. Please do not be fooled with them they always tell u there's a problem in your area and it's a lie I I am on a month to month contract thank God going to change . Ots 1 of the worst fiber u can get . I live in KZN in the Montclair region and footfrog is Vox don't wast your time it's not worth it.

0
Replies (3)
Vox Telecom
Vox Telecom's reply14 Jun 2024, 20:18
Official
Good day  john

Thank you for your review. 

Kindly note that the details of your query has been sent to the Technical team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
jB
john B's update14 Jun 2024, 21:43
Reviewer Update
Your technician did call me ,thanks but could solve my problem he said I must wait till monday or Tuesday for a technician to call me and come out
Vox Telecom
Vox Telecom's reply19 Jun 2024, 09:05
Official
 Good day, John

Thank you for your patience while the matter was being investigated.

We have received confirmation that your line is up and running correctly.

Should you require further assistance, please feel free to contact us on *** or email ***

Kind regards,
Vox