VOX - EXTREMELY POOR

The service received from Vox is extremely poor. I have been battling for almost 2 weeks to be assisted with a signal problem. They keep on telling me that Frogfoot will be in contact with me but I am not contacted. Some of their call centre advisors are really rude and does not understand what my complaint is. I have been calling them almost every day for the past 2 weeks, they tell me a ticket has been locked, the following day when I call again, there is no indication of the previous locked tickets. Their service is extremely poor and I will never refer them.