VOX EXTREMELY BAD SERVICE

Item: Vox Telecom
Rating: 1
Author: Cynthia S

I cant believe the bad service, my wifi has been down for 2 days , called sent from pillar to post, thier chat box also you wait for more than an hour without help, im reallu angry, frustrsted and in shock, and am working from home

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

01 Apr 2023, 14:10

Good day, Cynthia S

Thank you for your review.

Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply01 Apr 2023, 14:10

Official

Vox Telecom's replyOfficial

03 Apr 2023, 09:43

Good day, Cynthia sibongile S

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply03 Apr 2023, 09:43

Official