PT
Poelano T
1 reviews | Active since Jul 2018
12 Aug 2021, 11:19
VOX EXTREME INCOMPETENCE
How I wish we never signed up anything with this company. They cannot provide a service they are monthly billing for more than R6K, and yet they dont want us to cancel the contract. We have lost a lot of revenue because of their inadequacy and yet they dont want us to cancel. They say there insufficient tickets generated, and yet their fibre hasn't been working for months! PLEASE DONT EVER SIGN UP WITH VOX, THEY ARE EXTREMELY ***********!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Aug 2021, 12:40Good day Poelano T
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply12 Aug 2021, 12:40
Official
Good day Poelano T
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
PT
Poelano T's updateReviewer Update
12 Aug 2021, 15:41I am not sure what kind of investigation you are still going to do. The fact that they promised cancellation and refund, then you people you change and say there is not enough tickets logged. What nonsense is that, and yet YOU ARE STILL UNABLE TO PROVIDE US WITH A SERVICE???
PT
Poelano T's update12 Aug 2021, 15:41
Reviewer Update
I am not sure what kind of investigation you are still going to do. The fact that they promised cancellation and refund, then you people you change and say there is not enough tickets logged. What nonsense is that, and yet YOU ARE STILL UNABLE TO PROVIDE US WITH A SERVICE???