VOX even worse customer service than TELKOM

We have been with VOX for more than 6 months now and although there internet is great, their customer service is the worst.

Although we are on a month to month contract, they billed us for 2 months and after we have made numerous calls with no feedback or assistance, they suspended our month to month contract and billed us over R6000 for 2 months, the hardware of (R1092) and cancellation (R2733).

We contacted the CEO, Jacques du Toit, who asked a debtors clerk to assist, but of course Olivier, the debtors clerk, said "no we are liable for the full statement" of over R6000. We didn't get anything for this money. When going back to Jacques (CEO) to ask for any alternative to have this matter resolved to the benefit of both parties, he just stated that we are liable for the full amount.

DO NOT DO BUSINESS WITH THEM...THEY ONLY WANT TO MAKE THOUSANDS AND LEAVE YOU HIGH AND DRY!!!