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Dave F

1 reviews | Active since Dec 2020

17 Dec 2020, 11:43

VOX

I have been trying to get hold of someone at VOX to help with this request for over a week now. We were told that Vumatel had a hold on the line as there was another ISP on the line which turned out to be an error which Vumatel cleared last week already. We have still not heard from anyone at VOX as to when this installation is going to happen after sending numerous emails and phone calls highlighting the urgency on this. If I do not hear back today from someone in the fibre team at VOX we will go with another service provider.

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