RB
Robin B
1 reviews | Active since Oct 2023
01 Aug 2024, 14:49
Vox downtime
Absolutely disgusted in vox services, continuously down then blames frogfoot but other Sps are not down. Refused my credit and now I’m down and being penalised for lost sessions. Time to cancel and move to someone who knows what they’re doing
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Aug 2024, 15:14Good day, Robin B
Thank you for your review
Kindly note that we have sent the details of your complaint to the support team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review
Kindly note that we have sent the details of your complaint to the support team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply01 Aug 2024, 15:14
Official
Good day, Robin B
Thank you for your review
Kindly note that we have sent the details of your complaint to the support team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review
Kindly note that we have sent the details of your complaint to the support team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Aug 2024, 11:54Good day, Robin B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply07 Aug 2024, 11:54
Official
Good day, Robin B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox