1 reviews | Active since May 2024
Vox! Don't ever in your life take out a contract with these *****s!
After canceling my contract with vox my internet started slowing down I can't game because my NAT setting were set to strict after canceling the so called service I'm supposed to get from helpdesk that can't even help you.
They don't really respond to whatsapp, email or any of my calls, even the manager blocked me because they are *********** to do the job you pay them to do. When "helpdesk" actually respond they to even know how to fix the problem. My friend had the same problem he called MTN and they sorted it out 10min.
VOX only wants your money. Im still being billed with interest for a previous cancelation that they haven't sorted out and it's been 5months already.
Don't ever call VOX for a service you will only get ********** plus they will never let you go they just eat your money day in and day out.
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox