VOX does not value its customers

Just a few weeks ago I had to take to this platform to express my frustration at VOX with my business line being down causing my business financial loss.

Not even a month later, and I’m back to that point again.

This is now day 5 of my business line being down. And VOX doesn’t even think it necessary to give me an update.

VOX does not appreciate our business. That’s the blatant truth. Their call centre agents behave as though we are inconveniencing them when requesting an update. To expect a call back or some feedback is asking too much.

It’s time we demand better from our service providers. Because VOX if you don’t appreciate my business, you don’t deserve it.