Vox does not care about its clients - if i could give a zero star i would!!

I signed up for Vox Vodacom Fibre last year Jan 2022, and discovered that I needed a secondary port. Was offered an MTN Temporary LTE solution. Fast forward to almost a year and a half the secondary port is set up by Vodacom Techs this year April 2023. My fibre can now be activated. 11 April 2023 I sent an email to cancellations informing them to terminate the temporary LTE solution as my fibre was now activated, also followed up the following day. Kept calling over and over again. People every time would say they are logging a query and will cancel it. End of April 2023 i get billed pro rata and a month in advance for the fibre and also get invoiced a full amount for the temporary LTE solution. And nobody cares. I was patient for a year and a half and nobody cared when I could have gone to another company. To Vox this has not been a pleasant experience at all. As soon as I can I am out. To this day I have not received any cancellation confirmation for the temporary LTE solution.