HF
Henry F
1 reviews | Active since May 2018
08 Mar 2022, 13:04
VOX - do not use email to log a ticket
Why would you advertise a support email address to log an issue if you do not act on it. VOX***4
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Mar 2022, 14:23Good day Henry F
Thank you for your review.
Kindly note that the fault logged today is still open on the reference VOX***4
The Support team has escalated to the Network Provider , ( ISP-690568 )
.
We will provide feedback to you soonest.
Regards
Vox
Thank you for your review.
Kindly note that the fault logged today is still open on the reference VOX***4
The Support team has escalated to the Network Provider , ( ISP-690568 )
.
We will provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply08 Mar 2022, 14:23
Official
Good day Henry F
Thank you for your review.
Kindly note that the fault logged today is still open on the reference VOX***4
The Support team has escalated to the Network Provider , ( ISP-690568 )
.
We will provide feedback to you soonest.
Regards
Vox
Thank you for your review.
Kindly note that the fault logged today is still open on the reference VOX***4
The Support team has escalated to the Network Provider , ( ISP-690568 )
.
We will provide feedback to you soonest.
Regards
Vox
Vox Telecom's replyOfficial
11 Mar 2022, 12:31Good day Henry F,
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and slow speed problem was resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and slow speed problem was resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply11 Mar 2022, 12:31
Official
Good day Henry F,
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and slow speed problem was resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and slow speed problem was resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox