Vox disappointing fine prints

I am appalled by the terrible way Vox conducts business, there is no sense of customer consideration in the least. Should you ever decide to go with Vox for your home Fibre, I suggest you tell the sales person to read out their contract terms aloud over the phone, everything is done over the phone and never take into consideration to advise their customer of their undisclosed unfair clauses. I am disgusted by how they conduct business with no humanity, no professionalism and for a "service providing company" quite frankly provides some of the worst service I have ever come across and we have all been to Shoprite to know what the worst could be.

They give you a call to provide you with Fibre and have no courtesy to advise of their fine prints, there is no contract that they provide once you've provided them with banking details for you to understand what you are getting yourself into. And no T&C's that is provided on your monthly statement is not contract terms. Why on the phone when convincing people to take up the service, is things such as in the event of income loss not mentioned and specify exactly what entails as income loss.

I've never been more disappointed and disgusted once again by a company's service to its customers.