VOX DEBIT DEPARTMENT USELESS

Item: Vox Telecom
Rating: 1
Author: Johan O

WE SEND OUR 1ST EMAIL ON SEPTEMBER 2022 TO CHANGE DEBIT ORDER INFORMATION AND YESTERDAY WHICH WAS 16 FEBRUARY 2023 WE SEND AGAIN AND STILL NO REPLY!!!!!!!!!!THIS IS PATHETIC SERVICE !!!!!

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Replies (2)

Vox Telecom's replyOfficial

17 Feb 2023, 11:04

Good day, Johan O

Thank you for your review.

Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.

We will provide feedback to the account holder soonest.

Kind Regards,
Vox

Vox Telecom's reply17 Feb 2023, 11:04

Official

Vox Telecom's replyOfficial

21 Feb 2023, 10:32

Good day, Johan O

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation from the Accounts team that the debit order query has been resolved.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply21 Feb 2023, 10:32

Official