CC
Cassandra C

1 reviews | Active since May 2022

02 Feb 2023, 11:44

Vox

My experience with vox is non existent, I have called them 5 times and no one can assist we are kept on hold for over 45minutes at a time and the problem is still not resolved , it’s disgusting and the service there provide to there customers is disgusting

0
Replies (1)
Vox Telecom
Vox Telecom's reply02 Feb 2023, 12:23
Official
Good day, Cassandra C
 
 Thank you for your review.
 Kindly note that the details of your query has been sent to the Support team to investigate and assist.  
 REF has been logged VOX***1
 
 The Support team did escalate to the Network Provider, Vumatel with ISP-***
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox