ES
Elizebith S
1 reviews | Active since Aug 2026
18 Aug 2026, 20:08
Vox
I have been struggling for over a month with connectivity issues, i had to lig ticket after ticket. They keep on closing my ticket! Issue still not resolved
Helpful (0)
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Replies (2)
Vox Telecom's replyOfficial
18 Aug 2026, 21:01Good day, Elizebith
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Onsite department for assistance. An agent will be in contact with you as soon as possible to schedule an appointment.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Onsite department for assistance. An agent will be in contact with you as soon as possible to schedule an appointment.
Regards
Vox
Vox Telecom's reply18 Aug 2026, 21:01
Official
Good day, Elizebith
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Onsite department for assistance. An agent will be in contact with you as soon as possible to schedule an appointment.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Onsite department for assistance. An agent will be in contact with you as soon as possible to schedule an appointment.
Regards
Vox
Vox Telecom's replyOfficial
20 Aug 2026, 11:28Good day, Elizebith
Thank you for your patience while this matter was being resolved.
Kinly note that we have received confirmation that the connectivity problem was resolved after the Network Provider and Vox equipment had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kinly note that we have received confirmation that the connectivity problem was resolved after the Network Provider and Vox equipment had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Aug 2026, 11:28
Official
Good day, Elizebith
Thank you for your patience while this matter was being resolved.
Kinly note that we have received confirmation that the connectivity problem was resolved after the Network Provider and Vox equipment had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kinly note that we have received confirmation that the connectivity problem was resolved after the Network Provider and Vox equipment had been replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox