YM
Yolisa M
1 reviews | Active since Jan 2022
01 Jul 2022, 20:17
VOX 👎👎👎👎
Payed 392 but its been 7days with a sim card thats not working and being given the run around no one at Vox knows when my issue will be resolved they not even replying to my emails.Will neva recommend anyone to use their services.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
01 Jul 2022, 20:57Good day Yolisa M, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply01 Jul 2022, 20:57
Official
Good day Yolisa M, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
15 Jul 2022, 11:54Good day, Yolisa M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sim swop was done successfully.
Kindly note that we have received confirmation from your Account Manager that the the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sim swop was done successfully.
Kindly note that we have received confirmation from your Account Manager that the the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply15 Jul 2022, 11:54
Official
Good day, Yolisa M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sim swop was done successfully.
Kindly note that we have received confirmation from your Account Manager that the the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sim swop was done successfully.
Kindly note that we have received confirmation from your Account Manager that the the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
YM
Yolisa M's updateReviewer Update
25 Jul 2022, 05:34Nothing has been resolved here was sent 2 different statements 1 to pay 118 the other to pay 270 so nothing has been resolved in my matter.
YM
Yolisa M's update25 Jul 2022, 05:34
Reviewer Update
Nothing has been resolved here was sent 2 different statements 1 to pay 118 the other to pay 270 so nothing has been resolved in my matter.
YM
Yolisa M's updateReviewer Update
25 Jul 2022, 09:32I only recieved a working sim card on the 13th of July which i already payed for when i sent 392 on the 26th of June now kindly explain to me why am i expected to pay 270 in aug even your executive members is not responding to my emails.Mia Thomas
YM
Yolisa M's update25 Jul 2022, 09:32
Reviewer Update
I only recieved a working sim card on the 13th of July which i already payed for when i sent 392 on the 26th of June now kindly explain to me why am i expected to pay 270 in aug even your executive members is not responding to my emails.Mia Thomas