KG
Kirshin G

1 reviews | Active since Jun 2023

14 Nov 2023, 06:32

Vox cut my line even though I get debited every month

Normally Vox debits my account, this month they didn’t and I never cancelled my debit order, but now they’ve suspended my line. I am so frustrated, annoyed and upset

0
Replies (2)
Vox Telecom
Vox Telecom's reply14 Nov 2023, 07:43
Official
Good day,  Kirshin G 

Thank you for your review. 
 Kindly note that the details of your query has been sent to the Debtors team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
  
 Kind Regards, 
 Vox 

Vox Telecom
Vox Telecom's reply15 Nov 2023, 10:57
Official
Good day, Kirshin G  
 
 Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the Debtors  team has made contact and assisted with an immediate debit order. 

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox