KC
Kyle C
1 reviews | Active since Apr 2022
19 Apr 2022, 13:18
VOX CUSTOMER SERVICE IS NON EXISTING
Struggling to get my payment allocated, only to be cut off on purpose everytime I complain. This has been going on for 2 weeks now. Staff are unhelpful and rude and dont want to assist
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Replies (3)KC
Kyle C's updateReviewer Update
19 Apr 2022, 12:43I have been waiting now for 2 weeks for someone to allocate my payment.
If you cannot do something so small as to allocate a payment , then I have very little faith in Frog Foot.
Waiting for a reply from Ruth and Gizelle 14th request
If you cannot do something so small as to allocate a payment , then I have very little faith in Frog Foot.
Waiting for a reply from Ruth and Gizelle 14th request
KC
Kyle C's update19 Apr 2022, 12:43
Reviewer Update
I have been waiting now for 2 weeks for someone to allocate my payment.
If you cannot do something so small as to allocate a payment , then I have very little faith in Frog Foot.
Waiting for a reply from Ruth and Gizelle 14th request
If you cannot do something so small as to allocate a payment , then I have very little faith in Frog Foot.
Waiting for a reply from Ruth and Gizelle 14th request
Vox Telecom's replyOfficial
19 Apr 2022, 14:16 Good day, Kyle C
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply19 Apr 2022, 14:16
Official
Good day, Kyle C
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Apr 2022, 13:22 Good day, Kyle C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please ensure to use your Vox Account number as payment reference.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please ensure to use your Vox Account number as payment reference.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply22 Apr 2022, 13:22
Official
Good day, Kyle C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please ensure to use your Vox Account number as payment reference.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please ensure to use your Vox Account number as payment reference.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox