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Lynnwood S

1 reviews | Active since Jan 2017

05 May 2023, 12:37

Vox correct my statement

I am being billed from the 8th of April 2023. My service was only activated on the 17th. I am requested this to be corrected numerous time, logged numerous calls, chatted to consultants online. But the issue is still not resolved

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Replies (2)
Vox Telecom
Vox Telecom's reply05 May 2023, 12:52
Official
Good day,  Lynnwood S 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 

We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 

Best regards,

Vox Telecom
Vox Telecom's reply18 May 2023, 08:21
Official
Good day,  Lynnwood S
 
 Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
 
The necessary amendments have been made on your Vox Account.
 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards, 
Vox  

Best regards,