1 reviews | Active since Nov 2017
Vox continue to deduct money from my account
We have been trying for more than 9 months to cancel the contract with Vox. Both me and my wife have been communicating with Vox via e-mail and phone. More than once they informed us that it has been cancelled but every month the dt order still goes off the bank account.
Good evening Danie,
Thank you for bringing this to our attention. We are looking in to the matter and will provide you with feedback soonest.
Regards,
Vox
Good evening Danie,
Thank you for bringing this to our attention. We are looking in to the matter and will provide you with feedback soonest.
Regards,
Vox
Good day Danie
Can we perhaps ask that you provide us with the email communication?
Please can you send it on to ***
Once we have received this, a full investigation will be done to get this matter resolved.
Thank you
Regards
Vox
Good day Danie
Can we perhaps ask that you provide us with the email communication?
Please can you send it on to ***
Once we have received this, a full investigation will be done to get this matter resolved.
Thank you
Regards
Vox
Good afternoon Danie,
As per the feedback that we have received, your cancellation has successfully been processed.
Please do not hesitate to contact us again should you have any further queries or might need immediate assistance. *** || ***
Regards,
Vox
Good afternoon Danie,
As per the feedback that we have received, your cancellation has successfully been processed.
Please do not hesitate to contact us again should you have any further queries or might need immediate assistance. *** || ***
Regards,
Vox