GB
Grahame B
1 reviews | Active since Jun 2019
13 Mar 2023, 19:04
Vox connectivity
Once again no answer from the call centre and connectivity absolutely terrible. Not even loadshedding. I've had enough of this, ignoring clients, can't even send a call me or complaint on the website. ***
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Mar 2023, 20:50Good day, Grahame B
Thank you for your review.
Kindly note that the details of this query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply13 Mar 2023, 20:50
Official
Good day, Grahame B
Thank you for your review.
Kindly note that the details of this query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
14 Mar 2023, 09:31Good day, Grahame B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted withe the intermittent connection,
- Optimized WiFi - Added mangle rules - Updated DNS servers
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted withe the intermittent connection,
- Optimized WiFi - Added mangle rules - Updated DNS servers
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply14 Mar 2023, 09:31
Official
Good day, Grahame B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted withe the intermittent connection,
- Optimized WiFi - Added mangle rules - Updated DNS servers
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted withe the intermittent connection,
- Optimized WiFi - Added mangle rules - Updated DNS servers
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Best regards,