H
Henry

1 reviews | Active since Jan 2023

08 Nov 2024, 12:05

VOX Complaint

This company just gives me headaches after headaches. I urge anyone looking for a new ISP, to look elsewehere. From their customer service, to their support team, it is absolutely terrible. Please stay away and save your sanity.

0
Replies (3)
Vox Telecom
Vox Telecom's reply08 Nov 2024, 12:13
Official
Good day,  Henry

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply11 Nov 2024, 08:33
Official
Good day, Henry 
 
Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
The LAN was in the incorrect port and IP rotated, Link restored and tested after moved correct port and IP rotate
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply11 Nov 2024, 08:34
Official
Good day, Henry 
 
Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
The LAN was in the incorrect port and IP rotated, Link restored and tested after moved correct port and IP rotate
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox