AR
Audrey R

1 reviews | Active since Apr 2022

21 Mar 2026, 09:22

Vox communication *** service

What a *** service ko Vox communication, reported my wifi, did get help for days, im told subcontractors metro Fibre will contact me, this metro Fibre don't call me but buzz me and claim I'm not picking up the phone. Totally disgusted .

0
Replies (2)
Vox Telecom
Vox Telecom's reply21 Mar 2026, 09:34
Official
Good day  Audrey lindiwe R ,
Thank you for reaching out.
This is to confirm that we have escalated your issue to our technical support team.
An agent will be in contact with you to assist.

Thank you 
Vox Telecom
Vox Telecom's reply26 Mar 2026, 09:16
Official
Good day  Audrey
 
Thank you for your patience while this matter was being investigated.
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofinbre restored the link.

Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox