CP
Chinthia P
1 reviews | Active since May 2021
21 Jun 2024, 14:55
Vox combe back with a lot off information that does not make sence
I am not sure wat you try to say! Please! please! please! I am on my knies plea for service! We aer already more then half into this dat
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
21 Jun 2024, 15:37 Good day, Chinthia P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Kind Regards,
Vox
Vox Telecom's reply21 Jun 2024, 15:37
Official
Good day, Chinthia P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Kind Regards,
Vox
CP
Chinthia P's updateReviewer Update
22 Jun 2024, 09:58After two weeks reporting Vox to Hello Peter they came back to me yesterday confirming the internet is re-connected. It worked while I was on the phone with them yesterday and Today, this morning, I checked to see if it was still working and now they have a new story!!!!!! This morning it’s not working and I phoned them. All of a sudden they now have to order a new router. Their service is really PATHETIC. How can wifi work one day and not the next and then all of a sudden, out of the blue, they have to order a new router, but I do have a router as well as fibre lines.
I really wonder/ponder about whether the CEO gets informed about the service or if it’s just swept under the rug.
IF YOU NOW HAVE TO ORDER A ROUTER, ORDER IT AND SEND IT TODAY….
I HAVE BEEN STRUGGLING TO GET MY INTERNET RE-CONNECTED/ACTIVATED FOR TWO WEEKS, GOING ON 3.
I really wonder/ponder about whether the CEO gets informed about the service or if it’s just swept under the rug.
IF YOU NOW HAVE TO ORDER A ROUTER, ORDER IT AND SEND IT TODAY….
I HAVE BEEN STRUGGLING TO GET MY INTERNET RE-CONNECTED/ACTIVATED FOR TWO WEEKS, GOING ON 3.
CP
Chinthia P's update22 Jun 2024, 09:58
Reviewer Update
After two weeks reporting Vox to Hello Peter they came back to me yesterday confirming the internet is re-connected. It worked while I was on the phone with them yesterday and Today, this morning, I checked to see if it was still working and now they have a new story!!!!!! This morning it’s not working and I phoned them. All of a sudden they now have to order a new router. Their service is really PATHETIC. How can wifi work one day and not the next and then all of a sudden, out of the blue, they have to order a new router, but I do have a router as well as fibre lines.
I really wonder/ponder about whether the CEO gets informed about the service or if it’s just swept under the rug.
IF YOU NOW HAVE TO ORDER A ROUTER, ORDER IT AND SEND IT TODAY….
I HAVE BEEN STRUGGLING TO GET MY INTERNET RE-CONNECTED/ACTIVATED FOR TWO WEEKS, GOING ON 3.
I really wonder/ponder about whether the CEO gets informed about the service or if it’s just swept under the rug.
IF YOU NOW HAVE TO ORDER A ROUTER, ORDER IT AND SEND IT TODAY….
I HAVE BEEN STRUGGLING TO GET MY INTERNET RE-CONNECTED/ACTIVATED FOR TWO WEEKS, GOING ON 3.
CP
Chinthia P's updateReviewer Update
25 Jun 2024, 09:43To clients out there looking for internet Do NOT consider VOX. They are not interesting in your business.
They make promises and then just don't deliver. 26 day' s later we are still not reconnected.
They make promises and then just don't deliver. 26 day' s later we are still not reconnected.
CP
Chinthia P's update25 Jun 2024, 09:43
Reviewer Update
To clients out there looking for internet Do NOT consider VOX. They are not interesting in your business.
They make promises and then just don't deliver. 26 day' s later we are still not reconnected.
They make promises and then just don't deliver. 26 day' s later we are still not reconnected.