RB
Robin B

1 reviews | Active since Oct 2023

31 Oct 2024, 15:58

Vox can’t deliver

I’ve about had enough of Box, an issue persisting since Feb still not resolved. Intermittent issues, loss of revenue because of no internet and they still can’t fix it. Throws terms and conditions at me with no credits. They do not care for the customer and deliver sub par service. Think it’s time to change providers

0
Replies (1)
Vox Telecom
Vox Telecom's reply31 Oct 2024, 16:07
Official
Good day, Robin B

 Thank you for your review. 
 
 We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged. 

 Kind Regards, 
Vox