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BonJovi B

1 reviews | Active since May 2011

23 Mar 2023, 13:58

Vox cannot even get their invoicing correct

On 01-February-2023 I asked to be downgraded to a 100 Mbps line since that is the speed I was getting on my 200 Mbps line. But Vix still invoice me for a 200 Mbps line. I have never dealt with such an incompetend bunch of people. I honestly do not know how this company is still in business.

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Replies (1)
Vox Telecom
Vox Telecom's reply23 Mar 2023, 14:33
Official
 Good day, BonJovi B

 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the Customer Service team for assistance. 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox